Frequently asked questions
How do I download my purchase?
After completing your order, you will receive an email with a secure download link. You can also access all your previous purchases anytime by logging into your customer account and checking the Downloads section.
Do I receive updates for the sceneries I purchase?
Yes! Any updates released for sceneries you’ve purchased will be provided free of charge. You’ll get an email notification when an update is available, and you can re-download the latest version from your account.
How do I contact customer support?
You can contact us via the WhatsApp button shown on our website, you will get directly in touch with Azrsim. We care about customer service, thats why you can contact us real-time at any moment you wish!
How do i acquire Azrsim products under a commercial/academic license?
Simply by mailing us at: info@azrsim.com
Can I request a custom scenery on demand?
Yes, simply mail info@azrsim.com with a proposition and a budget
